Returns & Exchanges

At Jewels Aficionado, we want you to be completely enamored with your purchase; however, if you are not entirely satisfied, we offer a seamless 30-day return and exchange policy for all unworn jewelry.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Secure Packaging

  Place the jewelry in its original designer packaging and include all certificates of authenticity to ensure a full refund.

• 3.
  Label and Ship

  Affix the prepaid insured shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our gemologists verify the condition of the piece, your refund will be processed to your original payment method within 5 to 7 business days.