Frequently Asked Questions

Discover everything you need to know about our exquisite jewelry collections.

What materials are used in Jewels Aficionado pieces?

We use only high-quality materials, including 18k gold plating, sterling silver, and ethically sourced gemstones. Each product page provides a detailed breakdown of the specific materials used.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are non-returnable unless defective.

Do you offer a warranty on your jewelry?

Yes, all Jewels Aficionado pieces come with a 12-month warranty covering manufacturing defects. This does not cover accidental damage or normal wear and tear.

How should I care for my jewelry?

To maintain brilliance, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place and clean them gently with a soft microfiber cloth.

Can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.